Once Human Cross-Character Sharing Rules
Author: Once Human,
published 2 months ago,
Dear Metas, we are providing a cross-character sharing feature to allow you to share paid assets such as currency and cosmetics between characters on the same account and in the same region (e.g. Japan, Korea, HK & MO & TW, NA-EU). Please read the following rules and information carefully.
[b]General Rules[/b]
1. [b]When Cross-Character Sharing is Enabled: [/b]All paid assets under your account, including in-game currency and paid cosmetics, will be shared across your characters in the same region. Refer to the Multi-Character Purchase Rules for more details.
2. [b]Data Synchronization:[/b] Once cross-character sharing is available, simply log in with a character that has paid assets. After logging in, the paid assets will be synced and shared between all characters on your account.
3.[b] Eligible Items:[/b] Items with the Cross-Character Sharing tag are eligible for cross-character sharing. Check the item description to verify its eligibility.
4. [b]Refunds for Duplicate Purchases:[/b] If you purchased the same cosmetic item more than once using different characters before the launch of cross-character sharing, the duplicate purchases will be refunded. The rules for refunds are described below.
[b]Multi-Character Purchase Rules[/b]
[b]1. Crystgin[/b]
[b]Cross-Character Sharing: [/b]Yes
[b]Sharing Rules: [/b]The Crystgin balances of all your characters will be added up and the total balance made available to all your characters to spend or top up.
[b]2. Cosmetics Purchased with Crystgin in the Shop[/b]
[b]Cross-Character Sharing: [/b]Yes
[b]Sharing Rules: [/b]Cosmetics purchased in the Shop are shared across characters. Purchase records on the account are also shared.
[b]Refund Rules: [/b]If you purchased the same cosmetic item more than once using different characters, the Crystgin spent on duplicate purchases will be refunded.
[b]Gifting Rules: [/b]Gifting is available once the highest-level character on your account reaches Lv.5. Reach higher levels to gain additional weekly gift chances. You can only send gifts to players you have been friends with for at least 7 days.
[b]3. Weapon Cosmetic Gift Boxes[/b]
[b]Cross-Character Sharing: [/b]Yes
[b]Sharing Rules: [/b]Characters' weapon cosmetic progression will be added up and the total progression shared by all characters. Time-limited weapon cosmetics will also be shared between characters. If more than one character has the same time-limited cosmetic, the remaining durations will be added up and the total duration shared.
[b]Refund Rules: [/b]After sharing, if the total duration of a time-limited cosmetic is enough to redeem its permanent version, it will automatically be converted into the permanent version. Any excess duration will be refunded with an equivalent amount of Crystgin (Refunded Crystgin = Excess Days / 45 × 320).
[b]4. Battle Pass (Stardust's Advent)[/b]
[b]Cross-Character Sharing: [/b]Cosmetics unlocked by purchasing a paid tier are shared. However, Battle Pass level and current payment status are not shared.
[b]Sharing Rules: [/b]Cosmetics unlocked through payments (i.e. cosmetics obtained by purchasing Stardust's Advent Premium, progressing through Premium pass levels, or redeemed from the Redemption Shop) are shared between characters. Cosmetics unlocked through the free Battle Pass are not shared.
[b]Refund Rules: [/b]Duplicate Battle Pass purchases will be refunded in Crystgin (based on the actual amount paid) via in-game mail. If you have purchased both Stardust's Advent Essential and Stardust's Advent Premium on different characters, you will be considered to have purchased Stardust's Advent Premium, and the other Battle Passes will be refunded in Crystgin. Duplicate paid cosmetics between characters will be converted into Lightforge Relics.
[b]5. Lightforge Loot Crates[/b]
[b]Cross-Character Sharing: [/b]Yes, but only one character can participate in the event. After choosing a character to participate for the first time, the event will be limited to that character only.
[b]Sharing Rules: [/b]Cosmetics, Lightforge Relics, and Siderite obtained during the event are shared and can be used by any character. If multiple characters have Lightforge Relics, the total will be summed up and shared between all characters.
[b]Refund Rules: [/b]Duplicate cosmetics will be converted into an equivalent amount of Lightforge Relics which can be used to redeem items from the Lightforge Loot Crate.
[b]Additional Information:[/b]
1. If you have assets eligible for cross-character sharing in mail attachments or unopened items, simply claim the attachment or use the item to sync the assets between characters.
2. If your backpack or mailbox is full, some refunds may be delayed. Make sure there is enough space
available in your backpack and mailbox.
3. Items from bundles such as cosmetic sets or territory theme packs will be refunded individually at an appropriate proportion of the bundle's original price. Cosmetic theme packs will prioritize the selling price (original price) for refunds. If the total refund exceeds the pack's price, the relevant cosmetic items will be included in the cross-character assets instead of being refunded.
4. If you purchase items from a website, you must log in again with the relevant character to synchronize the purchased items.
5. Themed furniture and materials shared with friends will be added up and shared between characters, subject to the account's overall limits.
6. Due to their uniqueness and rarity, paid collectibles can only be transferred between characters via the Item panel.
7. Refunds may take some time to be processed. Please be patient and check official announcements for updates. If you encounter any issues with your refunds, contact Customer Support and we will address them promptly.