Announcement: July 10th, 2024
Author: Once Human,
published 3 months ago,
Dear Metas,
Thank you for your attention and continued support of Once Human. We are truly grateful for all your feedback!
We would like to take this opportunity to address concerns we’ve seen regarding the game’s privacy policy and confusion about the use of the NetEase Launcher.
Once Human takes our users’ data privacy very seriously. We would only use personal data if we have a legitimate legal basis, such as providing requested services or acting with your expressed consent. We will only use your data lawfully and reasonably and in accordance with local legal compliance requirements, while practicing the data privacy principles such as data minimization, purpose limitation, and transparency. We appreciate and welcome any and all feedback given by our players to help us improve.
Some players have expressed concern about the NetEase Launcher. This game launch platform offers broader access to games published by NetEase Games. Like some of our industry peers who run multiple games simultaneously, we hope that the launcher can provide convenient access to multiple NetEase's games for our users. However, please note you would only be required to download the launcher if you download Once Human from our official website. Players who play the game from Steam or Epic will NOT need to download or use the launcher.
We sincerely apologize for any confusion or uncertainty experienced by our players. We hope this clarifies the above and please rest assured that we will continue to maintain a transparent, player-friendly gaming environment, not only because it’s required by law, but also because it’s the right thing to do.
If you have further questions or concerns towards our privacy policy or game-related issues, please contact us at oncehuman@global.netease.com. You could also check the [url=https://www.oncehuman.game/news/update/20240710/40780_1166424.html]FAQ [/url]here for more detailed information.
Once Human Team