Greetings Captains, We wanted to give you all an update following up on the technical issues encountered during our Title Update Y1S3.1 which was deployed during the Monday 16th September (PT) / Tuesday 17th September’s (CEST/AET) weekly maintenance. We were forced to extend our maintenance significantly to identify and fix the source of a critical issue, causing systematic server crashes. In addition, and thanks to the many reports and feedback received from the community, we were quickly made aware the update brought additional issues. These affected your Helm Empire and Pieces of Eight production, once our servers were made available again on Tuesday 17th September at approximately 7pm (CEST)/10am (PT)/Wednesday September 18th, 3am (AET). An emergency maintenance was therefore triggered allowing us to address and fix those issues on Tuesday 17th September, between 7.30pm and 8pm (PT)/Wednesday September 18th, between 4.30am and 5am (CEST)/12.30pm and 1pm (AET). As a token of appreciation for your patience and support, and to compensate for the time our game servers were unavailable, all players can expect to receive the following items through their in-game mailbox starting on Wednesday 18th September 7pm PT)/Thursday 19th September, 4am (CET)/12pm (AET). [list] [*] 4x Upgrade Kit [*] 20x Greenheart Plank [*] 20x Torsion Spring [*] 20x Precision Drilling Bit [*] 20x Bitterballen [*] 20x Medium Repair Kit [*] 20x Water Barrel [/list] [i]Please note that to receive the compensation you will need to log in to the game between 2am (UTC) Thursday 19th September and 2am (UTC) Tuesday 15th October. [/i] Last but not least, we are actively investigating and monitoring the impact those issues have had on players’ progression and the amount of Pieces of Eight generated between the end of the first scheduled maintenance and the start of the emergency maintenance. While our primary goal is to verify that reported issues are addressed, we also want to ensure that no one has unfairly benefited from those issues - and that our end-game economy remains balanced - we will do our best to avoid any progression loss made since our servers came back online. We’ll continue to keep you regularly updated and informed of our progress on this topic, and we remain thankful for your patience and understanding. [i]The Skull and Bones Dev Team. [/i]