Technical Issues Troubleshooting
Author: [GSC]Super_PropheT,
published 4 weeks ago,
[h1]Stalkers![/h1]
[b]Let’s take a look at how to address the most critical and common issues that could interrupt your adventures in the Zone![/b]
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[h2]If the Game Doesn’t Run as It Should[/h2]
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[*][b]Check Your PC Specs[/b]
Make sure your system meets the [url=https://support.stalker2.com/hc/en-us/articles/27929194969105-System-Requirements-Guide]game’s minimum system requirements.[/url]
[*][b]Update Your Graphics Drivers[/b]
Use [url=https://support.stalker2.com/hc/en-us/articles/29872301666833-How-to-Update-Your-Drivers]the provided mini-guide[/url] if you encounter any issues updating your drivers.
[*][b]Verify the Integrity of Game Files[/b]
Follow the [url=https://support.stalker2.com/hc/en-us/articles/29872460435857]specific instructions for verifying game files on Steam. [/url]
[*][b]Run as Administrator[/b]
[img]https://clan.cloudflare.steamstatic.com/images//40721482/403ef8cdbf027904d62ecbf25c3d1b2535aa82bd.gif[/img]
Launch the game as an Administrator to resolve any permission-related crashes.
[img]https://clan.cloudflare.steamstatic.com/images//40721482/9a53c9ae476a9af63a814e8026a724b58af1194d.gif[/img]
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Note: If your device doesn’t meet the requirements, consider using [url=https://play.geforcenow.com/]GeForce Now[/url] to play the Steam or Game Pass versions via the cloud.
[h2]Platform-Specific Issues (Steam)[/h2]
Some problems can stem from the platform you’re using to launch the game. If you suspect this is the case, check the relevant [url=https://support.stalker2.com/hc/en-us/sections/29666083067281-Technical-Issues-Steam]Troubleshooting Guide for Steam[/url].
[h2]Critical In-Game Issues[/h2]
If you encounter major issues after successfully launching the application:
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[*][b]Shader Compilation Loading Screen Issues[/b]
[url=https://support.stalker2.com/hc/en-us/articles/30147474588305-Shader-compilation-takes-too-long-what-should-I-do]Follow the instructions tailored to your specific video card.[/url]
[*][b]In-Game Sound Problems[/b]
If you’re experiencing game-breaking sound issues, refer to [url=https://support.stalker2.com/hc/en-us/articles/29872411947409-Sound-Issues-Troubleshooting-on-PC]the Sound Issues Troubleshooting Guide[/url].
[*][b]Crashes and Freezes[/b]
Consult our [url=https://support.stalker2.com/hc/en-us/articles/29872445712401-Crash-and-Freeze-Troubleshooting-on-PC]Crash and Freeze Troubleshooting Guide.[/url] This includes points from the previous lists and additional tips for resolving in-game issues.
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[h2]Performance Issues[/h2]
If the game launches but performance issues occur despite meeting the recommended specs, refer [url=https://support.stalker2.com/hc/en-us/articles/29796874027537-Performance-Optimization-on-PC]to the Performance Optimization Guide.[/url] Ensure you’ve followed all the necessary steps to optimize your system.
[h2]Input Device Issues[/h2]
If your input device keeps switching between a controller and other inputs:
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[*]Disconnect all controllers from your PC, including gaming joysticks, steering wheels, and handbrakes.
[*]If encountering controller issues on Xbox, please check out [url=https://support.stalker2.com/hc/en-us/articles/29872799739281-Controller-Issues-Troubleshooting-on-Xbox]Controller Issues Troubleshooting On Xbox Guide.[/url]
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[h2]Specific or Unresolved Issues[/h2]
Certain problems may require a unique approach. If none of the above resolves your issue, we’re here to help!
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[*][url=https://support.stalker2.com/hc/en-us/requests/new]Submit a request via our support system[/url] and select the [b]Bugs & Technical Issues[/b] category.
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With these steps, you’ll be well-equipped to face any obstacles and get back to exploring the Zone. [b]Good luck, stalker![b]