Payment Issues Addressed
Author: UbiFae,
published 4 months ago,
For those who experienced subscription issues in our launch week, or may have hesitated to be an early adopter...we're happy to say some our most common issues have been addressed.
[b]All incidents of suspended accounts after cancelling payment have been resolved as of June 12[/b]. We see zero users with a suspended status.
For users who saw double billings using Steam Wallet, we worked with Valve and they have informed us the bug was fixed and [b]refunds were issued the morning of June 12[/b]. You should already see a refund for the erroneous payment to your account (your banking situation may vary).
Thank you for all your patience as we expanded to Steam and worked together to resolve these issues as quickly as we could!
If you are still seeing either of the above issues, please create a support ticket or join the [url=https://steamcommunity.com/app/2834910/discussions/]discussions.[/url]
Thank you again, and Happy Practicing!